Revenue leakage occurs in manual systems when recurring charges get missed – for example, when an annual service charge is not applied properly. Automating invoicing and billing makes this an ‘always on’ process which automates account charging, communication and collections on a pre-determined cycle.
Fusebill eliminates the month end headaches of calculating bills and sending invoices – and eliminates the errors that creep into any manual process. One client estimated that with three clerks producing manual bills, up to $6,000 per month was lost through billing errors. Fusebill remembers who to invoice or charge on what day.
We take care of calculating, sending recurring invoices, and charging customer credit cards.
Fusebill supports monthly, quarterly, and annual billing periods, with pricing models ranging from simple monthly charges through complex usage based price structures.
Fusebill Dunning Management
The Fusebill platform is a true “set it and forget it” solution that automatically triggers alerts to notify your team and customers of changes to their account status, including upcoming credit card or subscription expiry, past due payments, limits exceeded, account renewal, etc. before they go to dunning. This process helps customer accounts stay in good standing. For example, a major North American Newspaper increased its subscriber retention rate form 45% to 69% with automated billing.
Accounts that move to unpaid status automatically trigger a dunning process until payment is received or the account is closed. Automating dunning from beginning to end eliminates manual processes, reduces errors and significantly increases efficiencies across accounts