Tag Archives: subscription billing

Transparent Redirect: The Superman of Online Payment

SupermanIs PCI compliance the Kryptonite of your business?  Is payment information collection the Lex Luther to your company?  Then Great Scott! This looks like a job for SUPERMAN!

Errr… I mean TRANSPARENT REDIRECT!

Yes, we’re being a little silly, but transparent redirect or direct post really do seem like a superhero to companies that sell online, especially those who sell by subscription.

What is it?

Transparent redirect lets your business process credit cards from your website without having to pass them through your server. Which means none of your customers sensitive, cardholder data is stored on your system and you can conduct business on your website (instead of making people pick up the phone and call you, or by sending them to another website like PayPal), without having to deal with the expense, work, or burden of keeping their information secure.

How does it Work?

Basically, when a customer purchases something on your website using a credit card form, the form data, such as credit card number, expiry date, etc. is submitted to Fusebill for processing. Your customer is the redirected to your success or failure page and you receive the results using an API call.

Do customers know?

No. Your customers will have no idea they ever left your website because Fusebill transparent redirect is faster than a speeding bullet, customers never see anything but your web pages – never Fusebill.

Sounds hard, right?

Something that removes the burden of PCI compliance, keeps customers on your website, and provides an online payment method has to be difficult to implement, right?  Wrong. It’s really just a few simple like building a form for your website that includes a hidden field with a redirect URL, and a unique identifier, some API calls, and that’s it. Your developer can probably do it with one hand tied behind his or her back.

Up, up, and away!

It’s amazing that something that happens so fast and totally behind the scenes can be so beneficial to your business, but transparent redirect really is like a superhero in that way. Not only does it allow you to keep customers on your website, it drastically reduces the burden of PCI compliance because it allows you to never process or transmit sensitive data.

Want to know more about transparent redirect or the Fusebill API? Call or email one of our experts at info@fusebill.com or 888.519.1425. Or, check out Fusebill for yourself by taking our fully featured, free trial

What’s on in February?

It may be a short month, but Fusebill has a lot of great events planned for February, so sign up and mark your calendars!

cropped-registerWhy (& How) Successful CFOs are reinventing their Billing System
When: February 4, 2014, 2:00 PM EST
Cost: Free
                                            Presented by: Fusebill CEO, Steve Adams

Successful execution of a subscription strategy creates demands that challenge billing departments and CFOs. But successful CFOs turn this challenge to an opportunity and reinvent the billing systems as a key source of customer intelligence and insights. REGISTER

cropped-registerSubscription Billing 101
When : February 12th, 2014, 2:00 PM EST
Cost: Free
Presented by: Fusebill Customer Success Manager, Donna McPhee

If you’re a subscription based (SaaS or Paas) company thinking about moving your billing to the cloud, or if you’re looking for information such as what sets a billing platform apart from a payment gateway, this webinar will provide you with a solid understanding of what a subscription billing service is, the benefits it can provide, and what to look for when choosing the right service for your business. REGISTER

cropped-registerWhat is Agility in Pricing & What are the Implications for Your Billing System?
When: February 20th, 2014, 2:00 PM EST
Cost: Free
                                            Presented by: Fusebill CEO, Steve Adams

Dealing with changes in pricing is a significant challenge in any business. Pricing plans and paradigms proliferate, while individual customers require specific charges and adjustments to their accounts. The result? Vast lists of SKUs, ordering complexity, and confusion.

By examining a billing lifecycle from two perspectives, Fusebill CEO Steve Adams explains the value of agility in a subscription billing environment. REGISTER

Can’t make it on the 20th? We’re also holding the webinar on February 27th as well!

cropped-registerWhat is Agility in Pricing & What are the Implications for Your Billing System?
When: February 20th, 2014, 2:00 PM EST
Cost: Free
                                            Presented by: Fusebill CEO, Steve Adams
REGISTER

5 Reasons You Should Automate Subscription Billing – Now!

retailwireRetailers are increasingly selling by subscription, with regular deliveries of goods ranging from soaps and vitamins to socks and underwear. Online subscription selling creates demands that many back-office systems or services such as Paypal and Quickbooks simply can’t handle.

By automating your subscription billing you can increase subscription sales, reduce costs, speed up billing and collections, extend the customer lifecycle, and position your business competitively in an online world where more and more products and services are being sold by subscription.

Learn what this means for your business by attending our new live webinar 5 Reasons You Should Automate Subscription Billing – Now! We’ll expose the obstacles presented by traditional billing services and reveal how our software solution can help you quickly and easily take your subscription sales to the next level.

Join Fusebill’s CEO, Steve Adams, who will introduce you to our powerful feature set, and learn:

  • How automating recurring billing and collections can reduce your costs, speed up invoicing and payments, extend your customer lifecycles, and more
  • Why a-la-carte bundling of products into subscription plans is so critical to your growing business
  • Our detailed customer analytics and how you can instantly access dashboards and charts for tracking performance by product, channel and geography

REGISTER NOW

Time: 2:00 p.m. eastern

Date: Tuesday, January 28

Cost: Free

BONUS! Every attendee will receive a copy of our new whitepaper 7 Popular Pricing Paradigms For Subscription Based Businesses.

What’s on in January?

We’ve got a lot of exciting things going on as we start 2014 and we hope you can join us for all of them!

Here what’s on:

register nowSimplicity. Agility. Analytics. – Introducing Fusebill 2014
You’ll be hearing a lot about Fusebill 2014 in the next several weeks and we’d love it if you joined us for a live demonstration on Friday January 10th at 2:00 PM by our very own CEO, Steve Adams.
Register here 

Fusebill Customer Forum and Advisory Group Meeting
Thursday January 23 we will be holding our first Customer Forum and Advisory Group Event. Divided into two parts, the Customer Forum portion of the day will take place at our corporate offices in Kanata, Ontario. Geared to Fusebill users, the agenda focuses on training and Fusebill 2014 familiarization.

register now5 Reasons You Should Automate Subscription Billing – Now!
Retailers are increasingly selling by subscription, with regular deliveries of goods ranging from soaps and vitamins to socks and underwear. Successful execution of this “Product as a Service” strategy creates demands that many back-office systems can’t handle:

  • Automation of recurring billing and collections;
  • Flexible bundling of products into subscription plans;
  • Detailed customer analytics to track performance by channel, geography and products.

Join us for a live webinar on Tuesday January 28 at 2:00 PM eastern to learn how Fusebill provides the agility, automation and analytics required to make Product as a Service strategies successful. Register here

Happy New Year from Fusebill

Happy New Year! We wish everyone a wonderful and successful 2014.

And it’s not too late to get your copy of The Best of the Fusebill Blog 2013. It’s filled with our most popular and informative blog posts of the year in one convenient PDF.

Happy Holidays

All of us at Fusebill would like to wish all of you a safe and happy holiday season!

Just a little something…

As a token of appreciation to all of our readers, we’d like to offer you a free copy of our Best of the Fusebill Blog, a compilation of our most shared, re-tweeted, liked, pinned, and commented-on blog posts in 2013. Download here

 

Subscription Success Story: Crowdfunding

crowdfundingIn yet another addition to the innovative ways new companies are using the subscription model, there is a new service that’s combining the Kickstarter and IndieGoGo-type crowdfunding services with the power of subscription billing.

The new service Crowdhoster (http://www.crowdhoster.com/) – a full-featured and open-source crowdfunding solution – has added a new capability: recurring and subscription billing reward options for crowdfunding campaigns.

For the most part, crowdfunding sites have remained transactional – users who want to fund a project donate money, and the more money they donate, the cooler the perks and rewards they’ll get when and if the project reaches completion.

This new consumer-focused form of funding lets the consumers directly support the things they want, whether that’s products, events, or entertainment, giving them more control and a direct relationship with the creator of the product… which bears some interesting similarities already to the subscription model, which focuses on an ongoing customer relationship with a product they want.

The combination of these two payment paradigms yields an interesting result.  Now, consumers can not only pledge money to support an initiative – they can sign up to contribute on a recurring basis, providing ongoing financial support.

The first company to make use of this service, an independent book publisher, combined the usual crowdfunding rewards and perks with ongoing subscriptions to their literary publications.

Fusebill loves watching the subscription billing model spread – and this is one innovative way to do it!

Twelve Days of Fusebill Christmas

1

On the first day of Christmas, Fusebill gave to me online invoicing.

2

On the second day of Christmas, Fusebill gave to me 2 mobile swipers and online invoicing.

 

 

3On the third day of Christmas, Fusebill gave to me 3 checkout pages, 2 mobile swipers and online invoicing.

 

 

4

On the fourth day of Christmas, Fusebill gave to me 4 product bundles, 3 checkout pages, 2 mobile swipers and online invoicing.

5

On the fifth day of Christmas, Fusebill gave to me 5 helping hands.

6On the sixth day of Christmas, Fusebill gave to me 6 self-serve portals, 5 helping hands  4 product bundles,  3 checkout pages, 2 mobile swipers and online invoicing.

 

 

7On the seventh day of Christmas, Fusebill gave to me 7 credit card payments,  6 self-serve portals,  5 helping hands, 4 product bundles,  3 checkout pages, 2 mobile swipers and online invoicing.

8On the eighth day of Christmas, Fusebill gave to me 8 robust reports,  7 credit card payments,  6 self-serve portals,  5 helping hands 4 product bundles,  3 checkout pages, 2 mobile swipers and online invoicing.

9On the ninth day of Christmas, Fusebill gave to me 9 coupons & discounts, 8 robust reports,  7 credit card payments,  6 self-serve portals, 5 helping hands,  4 product bundles,  3 checkout pages, 2 mobile swipers and online invoicing.

10On the tenth day of Christmas, Fusebill gave to me 10 pricing plans,  9 coupons & discounts, 8 robust reports,  7 credit card payments,  6 self-serve portals, 5 helping hands,  4 product bundles,  3 checkout pages, 2 mobile swipers and online invoicing.

11On the eleventh day of Christmas, Fusebill gave to me 11 product components, 10 pricing plans,  9 coupons & discounts, 8 robust reports,  7 credit card payments, 5 helping hands,  6 self-serve portals,  4 product bundles,  3 checkout pages, 2 mobile swipers and online invoicing.

12

On the twelfth day of Christmas Fusebill gave to me… FUSEBILL 2014!

We Got You a Present!

holiday handbook photoWell, technically, we made you a present (which is even better.)  It’s Fusebill’s Happy Holiday Handbook and it’s filled with hints, tips, and resolutions for a Merry Year End & a Happy New Year!

Last year, we put together some information on making year-end easier, and starting off the New Year on the right foot.  We had a lot of feedback from people saying how helpful they found these articles and asking if we could offer them in one PDF.

So we made the Fusebill Holiday Handbook, which includes:

  • A Year End Checklist to Make the Whole Year Bright
  • 5 New Year Resolutions for Subscription & Recurring Based Businesses
  • Efficient Ways to Green Your Business AND Save Money in 2014
  • 7 Secrets of Successful Billing Service Selection

No one wants to spend the holidays crunching numbers and wrapping up billing issues and we think this Handbook can help. Plus, it makes us happy to give our readers presents!

Happy Holidays from all of us at Fusebill!

get the handbook

New User Roles for Resellers

role management 1Fusebill can now be securely shared with external partners and resellers, making it easier to share information (and responsibility) with your partners.

We’ve always been able to track reseller sales, associating each customer with a specified reseller. This drives reporting and analysis by reseller and external checkout pages can be reseller specific.

Now, you can open up the power of Fusebill itself to your external partners, allowing them to create customers, manage subscriptions and pricing, and perform support for their own customers.  Use the Limited Agent role to provide login access to Fusebill, while restricting visibility only to customers associated to that reseller.  Resellers cannot see customers belonging to other resellers, not your direct customers. You maintain visibility of all customers in the system (I.e., there is no change to your own visibility).

role management 2

You can think of the new Limited Agent role as a subset of the Agent role – similar functionality, with visibility restricted to certain customers.

Please contact support if you need help setting up this new role.

If you’re not a Fusebill client and would like to see more, take a fully-featured free trial!